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Partner Experience Intern

Posted 2024-11-20

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💎 Seniority level: Entry, 0-1 years

🔍 Industry: Tech, Food delivery

🏢 Company: Careem

🗣️ Languages: English, Arabic

⏳ Experience: 0-1 years

Requirements:
  • Bachelor's degree from a reputable university.
  • Fluency in English and Arabic is mandatory.
  • 0-1 years of work experience, preferably in operations at a tech company.
  • Good communication and time management skills.
  • Basic understanding of data analysis and proficiency in MS Excel and other MS Office applications.
  • SQL and experience with similar tools are advantageous.
  • Aptitude for learning and professional growth.
Responsibilities:
  • Strictly adhere to partner on-boarding SLAs and training quality.
  • Analyze daily order data and store performance metrics.
  • Communicate regularly with partners to share performance and improve efficiency.
  • Build and document processes for catalog and operational efficiencies.
  • Conduct field visits to gather market insights on food deliveries.
  • Collaborate with the Performance team to identify low performing merchants.
  • Share knowledge with other markets and identify best practices.
  • Gather partner feedback on product issues and suggest improvements.
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