Technical Implementation Associate

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Requirements:

• 3+ years of work experience in a cross-functional role in technology or operations, including work with product/engineering teams.
• Previous experience partnering closely with marketing, technology, or operations teams.
• Ability to pick up technical concepts and experience with SQL.

Responsibilities:

• Act as the technical representative of +Oscar in relevant client calls, ensuring campaigns are scoped effectively and clients understand relevant technical capabilities.
• Design and implement new campaign development processes while anticipating potential future use cases to ensure long-term scalability in solution design.
• Become an expert in our client and campaign data, leveraging SQL to identify trends in client populations to deliver campaigns that drive value to their business.
• Own and operate core client data pipeline — including building standardized data models, managing client data discussions, and reviewing data for accuracy.
• Execute on operational tasks, such as building, reviewing and approving drafted Campaigns, Templates, and Automation scripts to ensure they drive intended business outcomes.
• Aggregate and synthesize client insights and feedback to help influence Product roadmap.
• Dive into data and systems using SQL to understand trends and troubleshoot client campaign issues with the Product and Engineering team.
• Create and maintain documentation to make +Oscar operational processes sustainable and scalable.