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(BG) IT Business Growth Specialist (Closing deals)

Posted 2024-11-20

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๐Ÿ’Ž Seniority level: Junior, 2+ years

๐Ÿ“ Location: Croatia, Serbia, Romania, Moldova, Montenegro

๐Ÿ” Industry: Support-as-a-Service, customer support, CX services for tech companies

๐Ÿข Company: SupportYourApp

๐Ÿ—ฃ๏ธ Languages: English

โณ Experience: 2+ years

๐Ÿช„ Skills: Business DevelopmentData AnalysisStrategyBusiness developmentData analysisGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Requirements:
  • 2+ years of experience in B2B environments on Account Management, Service Delivery, Sales or Growth positions, ideally in tech industry.
  • Experience in closing deals.
  • Self-motivated and results-driven mindset.
  • Fluent in English (C1-C2, both in writing and speaking).
  • Profound understanding of market research and data analysis techniques.
  • Familiarity with CRM systems (HubSpot) and AI-driven solutions.
  • Excellent communication, presentation and negotiation skills: great listener with clear communication.
  • Discipline and ability to plan, organize, and perform tasks in a timely and accurate manner.
  • Stress resistance and confidence: able to communicate assertively and handle feedback.
  • Emotional intelligence: manage and cope with emotions professionally.
  • Persistence and positive attitude: focus on solutions and progress.
  • Ability to work in a team and independently.
  • Fast learning skills, adaptability, and flexibility.
  • Out of the box thinking with a desire to explore creative ideas proactively.
Responsibilities:
  • Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts โ€” up to closing a deal.
  • Research industry trends, potential markets for business opportunities.
  • Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels.
  • Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions.
  • Track and report on personal KPIs in a consistent, accurate, and timely manner.
  • Collaborate with the team on strategic and long-term tasks and objectives.
  • Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas.
  • Gather and analyze feedback to identify opportunities for service improvement or product offerings.
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