Senior Solutions Engineer, APAC (Remote, Singapore)

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Requirements:

• 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
• Strong judgment, collaboration, and leadership for various and complex assignments
• First-class written and oral communication skills for collaboration with internal teams and customers
• Ability to skillfully articulate value proposition and technical advantages of products
• Passion for solving technical challenges and providing creative solutions to customers
• Technical mindset and a desire for growth

Responsibilities:

• Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
• Own the technical engagement with customers and help close complex opportunities
• Deliver product and technical presentations to potential and existing customers
• Effectively communicate with customers and internal teams to provide feedback on products
• Drive product conversations based on need and problems with customers
• Enhance documentation, write blog posts, record videos, and contribute knowledge base articles