(Slovak) Customer Support Consultant (Prešov, remotely)

Posted 2024-11-20

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💎 Seniority level: Entry

📍 Location: Slovakia, CET, NOT STATED

🔍 Industry: SaaS, Software, Hardware

🏢 Company: SupportYourApp

🗣️ Languages: Slovak, English

🪄 Skills: Data AnalysisJavaJavascriptData analysisCommunication SkillsAnalytical SkillsCollaborationJavaScriptProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Requirements:

Excellent Slovak and English communication skills (B2).
Attention to details.
Analytical and research skills.
Positive and responsible attitude.
Personal laptop or computer (at least 8Gb of RAM).
Stable internet connection (minimum 50 Mbps download and 40 Mbps upload).

Responsibilities:

Communicate with hot leads and existing customers via calls.
Build positive and long-lasting relationships with customers.
Meet team KPIs.
Stay updated with cutting-edge technology.
Securely work with customers’ sensitive information.
Apply the latest customer happiness practices.
Maintain working knowledge of client products and services.

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