Swedish Speaking customer support for electronics company - Remote in Greece

View full description

Requirements:

• Fluency in Swedish (both spoken and written) is required.
• Strong communication and interpersonal skills.
• Previous experience in customer service or support roles is preferred.
• Technical aptitude and familiarity with electronic products are advantageous.
• Excellent problem-solving skills with a focus on customer satisfaction.
• Ability to work independently and manage time effectively in a remote setting.
• Experience with customer service software is a plus.

Responsibilities:

• Deliver outstanding customer support via phone, email, and chat.
• Assist customers with inquiries related to electronic products, including troubleshooting and product information.
• Efficiently resolve customer complaints and provide effective solutions.
• Educate customers about product features and usage.
• Maintain accurate records of customer interactions for future reference.
• Work collaboratively with colleagues to improve service processes and enhance customer satisfaction.