Mystery Shopping Project Manager

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Requirements:

• Proven experience in project management, preferably within the mystery shopping or market research industry.
• Strong organizational and communication abilities.
• Capable of managing several projects and deadlines simultaneously.
• Comfortable with data analysis and report preparation.

Responsibilities:

• Develop comprehensive project plans with timelines and resources.
• Serve as the main contact for mystery shoppers, ensuring effective communication.
• Coordinate with teams to ensure seamless project execution.
• Monitor project progress and quality, making necessary adjustments.
• Review shopping reports and provide actionable insights.
• Deliver status updates and reports to clients highlighting key findings.
• Identify and suggest improvements for the mystery shopping process.