Italian speaking agents needed for Tobacco companies - Remote in Greece

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Requirements:

• Fluency in Italian (both spoken and written) is required.
• Previous experience in customer service, sales, or a related field is preferred.
• Strong communication skills with a customer-centric approach.
• Ability to work independently in a remote setting.
• Familiarity with the tobacco industry and related regulations is advantageous.
• Proficiency with technology and CRM systems for managing customer interactions.
• Self-motivated and goal-oriented.

Responsibilities:

• Engage with clients and customers to provide information and answer queries about tobacco products.
• Assist in promoting product offerings and driving sales through effective communication and relationship-building.
• Ensure all customer interactions are handled with professionalism and adherence to industry regulations.
• Maintain accurate records of customer interactions and follow-up as necessary.
• Provide feedback and insights to management on customer preferences and market trends.
• Work collaboratively with the remote team to meet sales targets and enhance service quality.
• Stay informed of industry updates and regulatory changes affecting tobacco products.