Manager, Content Operations

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Requirements:

• 3-4 years of experience working in a digital first media brand.
• A minimum of 1-2 years of content operations experience.
• Strong attention to detail and organizational thinking skills.
• Excellent communication skills to keep teams informed and collaborate effectively.
• Ability to operate independently and manage multiple tasks.
• Proficiency in Excel and Google Sheets, with knowledge of VLOOKUP, conditional formatting, and pivot tables.
• Experience with Google Suite, Airtable, Wordpress, and/or ClickUp is a plus.

Responsibilities:

• Monitor adoption of workflows, procedures, and operations amongst all brands.
• Build out cross-team workflows using project management software like AirTable and ClickUp.
• Assist with cross-team operations consultations and research 3rd party tools to improve production efficiency.
• Manage brand style guides, training materials, and tool documentation.
• Handle outreach and contract negotiations for freelancers.
• Assist with invoice processing and ROI reporting on content spending.
• Foster a culture of creativity and continuous improvement within the content team.
• Organize initiatives to increase staff motivation and engagement.
• Manage additional editorial and operational support tasks as needed.