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Senior Community Manager - Employee Communities

Posted 2024-11-19

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💎 Seniority level: Senior

📍 Location: United Kingdom

🔍 Industry: Online Community Management

🏢 Company: Standing on Giants

🗣️ Languages: English

Requirements:
  • Fluent in English with exceptional written communication skills.
  • Experience in running or moderating online communities, preferably employee-focused.
  • Strong leadership and analytical skills.
  • Ability to communicate information effectively in both written and verbal forms.
  • Knowledge of various online community platforms.
  • Fantastic interpersonal skills and comfort working across time zones.
Responsibilities:
  • Inspire and encourage employees to participate and connect.
  • Drive initiatives that support business goals and foster collaboration across teams.
  • Act as an advocate for the community, engaging in dialogues and answering questions.
  • Provide high-quality member engagement service and support.
  • Identify and manage community housekeeping tasks.
  • Analyze community metrics and present insights to stakeholders.
  • Manage communications during crises and engage with client stakeholders.
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