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Back Office/Admin (f/m/x) - remote

Posted 2024-11-17

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💎 Seniority level: Entry, 1+ years

🔍 Industry: Marketplace for refurbished products

🏢 Company: refurbed

🗣️ Languages: English, German

⏳ Experience: 1+ years

Requirements:
  • At least 1+ years of experience in an admin and/or back office environment.
  • Excellent organizational and prioritization skills.
  • Strong written and verbal communication skills.
  • Fluency in English; fluency in German is a plus.
  • Analytical mindset or interest in developing analytical skills.
  • Proficient in Microsoft 365 tools (Excel, Outlook, PowerPoint, Word).
  • Experience with system configuration and user management, particularly with CRM tools like Zendesk, SAP, Freshdesk.
  • Enjoy problem-solving and ability to identify root causes to implement solutions.
  • Expertise in stakeholder mediation is ideal.
  • Experience with data tools like Tableau or Power BI is a plus.
Responsibilities:
  • Maintain data and information bases for internal and stakeholder use.
  • Handle daily administrative duties like email management.
  • Document processes and present them clearly, including flowcharts and summaries.
  • Support team members in various tasks to enhance team success.
  • Manage data entries and assist in quality checks of suppliers.
  • Oversee project operations like Mystery Shopping and collaborate with stakeholders.
  • Administer operational tools like Zendesk for internal communications.
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