IT Systems Engineer II

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Requirements:

• Associate degree in a technical field or equivalent industry experience.
• 5+ years of relevant IT experience.
• Experience managing complex hybrid on-prem/cloud infrastructure.
• Experience with the Microsoft server technology stack.
• M365 administration and troubleshooting skills.
• *NIX server platforms administration experience.
• Proficient with advanced virtualization platforms, especially VMWare and Azure.
• Remote administration and end-user support capabilities.
• Strong knowledge of Microsoft Suite products like SharePoint, OneDrive, and Excel.
• Knowledge of industry-standard information security practices.
• Strong communication skills to convey technical information effectively.
• Attention to detail, ability to multi-task, and adaptability in a team environment.
• Willingness to respond to after-hours support issues as needed.
• Strong analytical thinking and problem-solving skills.

Responsibilities:

• Manage and maintain Adaptive IT systems.
• Administer monitoring systems to ensure integrity and availability.
• Perform regular security and job monitoring.
• Harden IT systems in compliance with Infosec standards.
• Provide support for reactive issues as needed.
• Respond to system outages and incidents appropriately.
• Maintain automation scripts for routine tasks.
• Troubleshoot various office and lab computing devices.
• Coordinate with other technology groups for critical system availability.
• Train the help desk team on new systems and best practices.