Finnish Speaking Customer Service - Athens, Greece

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Requirements:

• Fluent in Finnish, both written and spoken; proficiency in English is required.
• Strong communication and customer service skills with a focus on customer satisfaction.
• Ability to work independently and manage time effectively in a fast-paced environment.
• Excellent problem-solving skills and attention to detail.
• Previous experience in customer service or a related field is an advantage.
• Familiarity with CRM systems and customer support tools is a plus.
• A positive attitude, adaptability, and a desire to immerse in a new cultural experience in Greece.

Responsibilities:

• Offer excellent customer support to Finnish-speaking clients through various communication channels, including phone, email, and chat.
• Address customer inquiries and resolve issues in a timely and professional manner.
• Develop and maintain a comprehensive understanding of the company’s products and services to provide effective assistance.
• Document customer interactions accurately within the company’s CRM system.
• Collaborate with team members to enhance customer service practices and share insights for improvement.
• Engage in regular training and development sessions to refine your skills.
• Provide feedback and suggestions for improving customer interactions and operational efficiency.