Director of Technical Documentation

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Requirements:

• 3+ years in a software development environment.
• Bachelor's degree in Computer Science or equivalent a plus.
• Experience building and managing a team.
• Demonstrable experience with technical writing for cloud and/or devops products, preferably in a start-up environment.
• Familiarity with the content and voice needed to engage with the Open Source developer community.
• Experience in one or more of the following technologies a plus: Languages: Go, JavaScript, TypeScript, Python, or C#. Cloud Platforms: Docker, Kubernetes, Amazon Web Services, Microsoft Azure, Google Cloud Platform.

Responsibilities:

• Produce high quality documentation, including code samples, for our API, website, sales collateral and open source communication.
• Create the technical curriculum (e.g., tutorials, getting started) to get customers from a 100 to 400 level.
• Edit, clarify, and proofread documentation written by others, and help non-writers improve their skills.
• Develop and implement a voice that will be used across Pulumi documentation.
• Collaborate with engineering, product management, marketing, and sales to prioritize, develop, and deliver product documentation.
• Manage a team of technical writers and engineers.