Exciting Opportunity for German Speakers - Remote, Hybrid On-side in Greece

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Requirements:

• Fluency in German (both written and spoken) with excellent communication abilities.
• Proficiency in English; knowledge of additional languages is a plus.
• Customer service experience or related field is preferred.
• Strong problem-solving skills and a proactive approach to client support.
• Ability to work independently and collaboratively in a hybrid work setting.
• Excellent organizational skills and attention to detail.
• Willingness to adapt to a dynamic work environment and learn new skills.

Responsibilities:

• Assist German-speaking clients with their inquiries and provide exceptional support.
• Manage client communications through various channels, ensuring timely responses.
• Collaborate with team members to address client needs and improve service delivery.
• Interpret client requests accurately, providing tailored solutions and advice.
• Monitor feedback to enhance overall client satisfaction.
• Engage in ongoing training to expand your skills and knowledge within the industry.