Dutch Speaking Search Engine Customer Consultant - Remote in Greece

Posted 2024-11-16

💎 Seniority level: Prior experience in customer service, especially within a digital or technical support environment.

📍 Location: West Macedonia Region, Greece. Attica, Greece. Central Greece, Greece. Central Macedonia, Greece. Crete, Greece

🏢 Company: Patrique Mercier Recruitment

🗣️ Languages: Dutch, English

⏳ Experience: Prior experience in customer service, especially within a digital or technical support environment.

🪄 Skills: Data AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Requirements:

Fluency in Dutch and English, with excellent verbal and written communication skills.
Prior experience in customer service, especially within a digital or technical support environment.
Strong analytical and problem-solving skills with a focus on customer satisfaction.
Ability to clarify complex concepts for clients in a straightforward manner.
Detail-oriented, organized, and self-driven.
Proficient in using various digital communication tools and customer relationship management software.
A team-oriented individual with a positive attitude who is committed to helping customers succeed.

Responsibilities:

Assist Dutch-speaking customers by addressing inquiries related to search engine features and services.
Provide tailored, high-quality support to enhance customer satisfaction and engagement.
Identify and resolve technical issues to ensure a seamless user experience.
Educate clients on effective search engine practices to improve their online visibility.
Work collaboratively with internal teams to communicate customer feedback and enhance service offerings.
Maintain accurate records of customer interactions and solutions provided.

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