Client Success Executive-DB Motion

Posted 2024-11-16

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💎 Seniority level: Executive, 0 – 10+ years

📍 Location: US

💸 Salary: 70000 - 80000 USD per year

🔍 Industry: Healthcare technology

🏢 Company: Altera Digital Health Inc. United States

⏳ Experience: 0 – 10+ years

🪄 Skills: LeadershipProject ManagementBusiness DevelopmentPeople ManagementProduct ManagementProject CoordinationCross-functional Team LeadershipStrategyBusiness developmentGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Requirements:

Bachelor's Degree Preferred.
0 – 10+ years relevant work experience.
0 - 7+ years healthcare client account management experience.
0 - 7+ years strong understanding of healthcare practices and software systems.
0 - 7+ years flexible and adaptable with diverse client situations.
0 - 7+ years of excellent communication, problem-solving, and interpersonal skills.

Responsibilities:

Serves as the client's primary advocate within Altera and as a trusted advisor.
Develops and nurtures C-suite relationships.
Facilitates strategic planning for current/future projects, aligning Altera solutions with client priorities.
Monitors client financial/business objectives, devising actionable strategies.
Conducts operational reviews and spearheads escalated support and service initiatives.
Identifies additional revenue opportunities and supports accounts receivable efforts.

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