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Client Service Specialist (w/ Canadian Real Estate exp)

Posted 2024-11-16

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💎 Seniority level: Proven experience in a client service role

📍 Location: Philippines

🔍 Industry: Real Estate

🏢 Company: Outsource Access👥 251-500Digital MarketingSEOSocial Media ManagementLead GenerationGraphic Design

🗣️ Languages: English

⏳ Experience: Proven experience in a client service role

🪄 Skills: Communication SkillsCustomer serviceMicrosoft OfficeAttention to detailTime ManagementDocumentationMicrosoft Office Suite

Requirements:
  • Proven experience in a client service role with a focus on real estate administration.
  • CANADIAN real estate industry experience preferred.
  • Knowledge of farming real estate handling preferred.
  • Strong knowledge of real estate processes and industry-specific terminology.
  • Intermediate proficiency in computer skills including Windows OS, Microsoft Office Suite, and Adobe Acrobat Pro.
  • Excellent communication skills, both written and verbal.
  • Ability to conduct independent research and problem-solve client inquiries.
  • Exceptional organizational and time management skills.
  • High attention to detail and accuracy in documentation, proofreading, and data entry.
  • Familiarity with social media and online classified ads.
  • Self-motivated, adaptable, and proactive with minimal supervision.
Responsibilities:
  • Answer client inquiries, using independent research and problem-solving skills to provide timely and accurate information.
  • Prepare and proofread correspondence, legal forms, and other documents with a high level of accuracy.
  • Compile, track, and report on property information, business income, expenses, and job activities.
  • Assist with marketing activities such as social media management, posting classified ads, and more.
  • Coordinate with outside vendors including photographers, videographers, lawyers, lenders, and other professionals as required.
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