Remoote.app

Work from anywhere. Start here.

JobsFree resume builderCompaniesLog in
Apply

Associate Client Success Consultant

Posted 2024-11-16

View full description

💎 Seniority level: Entry, 2+ years of customer experience preferred

🔍 Industry: Automotive customer lifecycle marketing and software solutions

🗣️ Languages: English

⏳ Experience: 2+ years of customer experience preferred

Requirements:
  • Bachelor's Degree or equivalent industry experience in marketing preferred
  • 2+ years of customer experience preferred
  • Attention to detail and error-free proofreading skills
  • Proficient at using Microsoft Office Word and Excel
  • HTML knowledge preferred
  • Ability to deliver high-quality results in a deadline-driven environment
  • Troubleshooting skills
  • Strong organizational, time management, and process management skills
  • Data entry with accuracy and speed
  • Professional communication over the phone and in person
  • Strong interpersonal soft skills (setting/managing expectations, conflict resolution, etc.)
  • Collaborative in nature with the ability to consult cross-functionally with other departments
Responsibilities:
  • Develop a solid base knowledge of all Affinitiv products and solutions managed by the Client Success Team
  • Establish strong lines of communication with the Client Success Team to ensure client needs and requirements are met
  • Collaborate with internal departments to fulfill contracts and resolve issues related to the products and solutions you support
  • Perform consistently, efficiently, and with urgency
  • Escalate problems and issues through proper channels
  • Understand your impact on client relationship success and consistently exceed expectations
  • Act as a team player and support others toward team success
  • Engage team members with professionalism and respect
Apply

Related Jobs

Apply
🔥 Associate Client Success Consultant
Posted 2024-11-16

🔍 Automotive marketing and software solutions

🏢 Company: Affinitiv

  • Bachelor’s Degree or equivalent industry experience in marketing preferred.
  • 2+ years of customer experience preferred.
  • Attention to detail and error free proofreading skills.
  • Proficient at using Microsoft Office Word and Excel.
  • HTML knowledge preferred.
  • Ability to deliver high quality results in a deadline driven environment.
  • Troubleshooting skills.
  • Strong organizational, time management and process management skills.
  • Data entry with accuracy and speed.
  • Professional communication over the phone and in person.
  • Strong interpersonal soft skills (setting/managing expectations, conflict resolution, etc.).
  • Collaborative in nature and ability to consult cross-functionally with other departments.

  • Develop a solid base knowledge of all Affinitiv products and solutions managed by the Client Success Team.
  • Establish strong lines of communication with Client Success Team to ensure client needs and requirements are met.
  • Collaborate with internal departments to fulfill contracts and resolve issues as they pertain to the products and solutions you support.
  • Perform with consistency, efficiency and a sense of urgency.
  • Escalate problems and issues as necessary through the proper channels.
  • Understand your impact on the success of the client relationship and consistently exceed client expectations.
  • Act as a team player and support others toward the success of the team.
  • Engage team members with professionalism and respect.
Posted 2024-11-16
Apply

Related Articles

Remote Job Certifications and Courses to Boost Your Career

August 22, 2024

Insights into the evolving landscape of remote work in 2024 reveal the importance of certifications and continuous learning. This article breaks down emerging trends, sought-after certifications, and provides practical solutions for enhancing your employability and expertise. What skills will be essential for remote job seekers, and how can you navigate this dynamic market to secure your dream role?

How to Balance Work and Life While Working Remotely

August 19, 2024

Explore the challenges and strategies of maintaining work-life balance while working remotely. Learn about unique aspects of remote work, associated challenges, historical context, and effective strategies to separate work and personal life.

Weekly Digest: Remote Jobs News and Trends (August 11 - August 18, 2024)

August 18, 2024

Google is gearing up to expand its remote job listings, promising more opportunities across various departments and regions. Find out how this move can benefit job seekers and impact the market.

How to Onboard Remote Employees Successfully

August 16, 2024

Learn about the importance of pre-onboarding preparation for remote employees, including checklist creation, documentation, tools and equipment setup, communication plans, and feedback strategies. Discover how proactive pre-onboarding can enhance job performance, increase retention rates, and foster a sense of belonging from day one.

Remote Work Statistics and Insights for 2024

August 13, 2024

The article explores the current statistics for remote work in 2024, covering the percentage of the global workforce working remotely, growth trends, popular industries and job roles, geographic distribution of remote workers, demographic trends, work models comparison, job satisfaction, and productivity insights.