Product Content Specialist

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Requirements:

• 3+ years in product content creation, preferably in SaaS technology or payments industries.
• Ability to understand, structure, and communicate complex digital products.
• Skilled at inquiring to extract necessary information from technical teams.
• Exceptional writing and editing abilities focused on clarity.
• Familiarity with digital 3DS products and authentication.
• Proven ability to tailor content for diverse audiences.
• Strong track record of effective cross-functional teamwork.
• Proficient in Office 365, with familiarity in Markdown and PlantUML preferred.

Responsibilities:

• Produce clear, concise, and engaging product content for various audiences.
• Structure, organize, and maintain all published product materials on the Knowledge Centre.
• Actively seek out information from various resources for content development.
• Distill complex technical concepts into understandable product messaging.
• Manage collaboration with team members to ensure content accuracy.
• Present concepts to management and incorporate feedback.
• Edit and proofread content to uphold quality.