Client Success Manager (Sleepless)

Posted 2024-11-15

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💎 Seniority level: Manager

📍 Location: Argentina, Colombia, Pacific Standard Time, NOT STATED

🔍 Industry: Advertising, Technology

🏢 Company: Ready Set.

🗣️ Languages: English

🪄 Skills: LeadershipProject ManagementAdobe After EffectsAdobe Creative SuiteAdobe IllustratorAdobe InDesignAdobe PhotoshopData AnalysisFigmaGraphic DesignPeople ManagementUI DesignProject CoordinationJiraCross-functional Team LeadershipStrategyData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsTime ManagementWritten communication

Requirements:

Solid English, both oral and written.
Comfort with platforms like Monday.com, Slack, and Google Docs.
Demonstrated client relationship management.
Outstanding performance in previous roles with great references.
Preferred: experience working on remote teams.

Responsibilities:

All Sleepless clients’ satisfaction globally.
Understand and align the teams to the best strategy to satisfy client needs.
Determine the workflows, systems, and best practices for all Sleepless.
Communicate with internal and external stakeholders for feedback.
Train and support the Client Facing teams.
Elevate the quality of edits and concepts suggested.
Promote a culture of continuous improvement.

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