Project Manager, Operations

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Requirements:

• Bachelor's degree in Business Administration, Finance, or a related field.
• 3-5 years of experience in project management or a related role.
• Understanding of financial operations and AR processes.
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.
• Proficiency in Microsoft Office Suite and project management software.
• Experience with LMS and event planning preferred.
• Ability to thrive in a dynamic, rapidly changing environment and manage multiple priorities effectively.

Responsibilities:

• Lead and manage projects related to global services operations, ensuring successful execution.
• Develop and maintain project plans, timelines, and budgets to track and ensure project success.
• Coordinate with cross-functional teams to facilitate smooth project execution.
• Monitor project progress, proactively identifying and addressing challenges or necessary adjustments.
• Serve as the primary liaison for accounts receivable (AR) escalations, investigating and resolving issues efficiently.
• Collaborate with the finance team to ensure accuracy in billing and collections processes.
• Oversee the month-end closing process for the professional services division, ensuring thorough completion.
• Manage user registration and access in the Learning Management System (LMS), providing support and troubleshooting as needed.
• Plan and coordinate corporate events, including meetings, conferences, and team-building activities, managing all logistics.
• Assist executive leadership with administrative tasks and perform other duties to support departmental and company goals.