Manager, Machine Learning Engagement Management

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Requirements:

• Candidates must be able to fully overlap and support North America time zones.
• Must be fluent in English, both written and verbal.
• Up to 10-15% travel for company-wide quarterly gatherings, team offsite workshops, customer meetings, and industry-related events.

Responsibilities:

• Own all phases of OfferFit use case delivery working alongside OfferFit implementation engineers and customer executives, marketers and IT stakeholders.
• Run design sessions with customers to decide on and document use case requirements and integration approach.
• Champion delivery & project management excellence through development of process playbooks and best practices.
• Proactively identify, escalate and mitigate potential project risks.
• Build relationships with key stakeholders at OfferFit customers.
• Communicate customer needs to OfferFit’s product & marketing teams to ensure a customer-centric product roadmap.
• Participate in determining OfferFit’s product strategy.