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Customer Support Representative in Argentina

Posted about 1 month agoViewed

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πŸ’Ž Seniority level: Entry

πŸ“ Location: Argentina, GMT-3

πŸ” Industry: Ed-Tech

🏒 Company: Livingston ResearchπŸ‘₯ 101-250EdTechApps

πŸ—£οΈ Languages: English

πŸͺ„ Skills: Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Requirements:
  • Have good communication skills.
  • Have problem-solving skills.
  • Upper-Intermediate level of written and spoken English.
  • Be able to work different types of shifts covering Western markets.
  • Strong understanding of what a great customer experience should look like.
  • Working laptop or PC.
  • Stable internet connection (broadband speed: 50 Mbps and more).
Responsibilities:
  • Interaction with existing customers via text message interface.
  • Guidance on order placing and post-purchase requests.
  • Provide assistance with the web interface.
  • Handle complaints and issues.
  • Cooperate with other teams to ensure the best customer experience.
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