German Customer Care Work (Hybrid/Remote) | Relocation to Greece covered

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Requirements:

• Fluency in German (both spoken and written) with excellent communication skills.
• Proficiency in English for effective team collaboration.
• Previous experience in customer service or a related field is preferred.
• Strong problem-solving abilities with a customer-centric approach.
• Self-motivated and able to work effectively in a hybrid/remote setting.
• A positive and friendly attitude that contributes to team morale.
• Willingness to relocate to Greece and explore a new cultural environment.

Responsibilities:

• Deliver high-quality customer service to German-speaking clients through various communication channels, including phone, email, and chat.
• Respond to customer inquiries and resolve issues promptly and efficiently.
• Manage customer complaints with empathy and professionalism.
• Maintain comprehensive knowledge of our products and services to assist customers effectively.
• Document customer interactions for quality assurance and improvement purposes.
• Collaborate with team members to share insights and enhance the customer experience.
• Participate in training sessions to continuously develop skills and knowledge.