Lead UX Designer (E-commerce)

View full description

Requirements:

• 5+ years of experience in a 0-1 environment, with a proven track record of leading and managing a design team.
• Demonstrated experience collaborating with product teams, including engineers and product managers, to develop user-centered solutions.
• Proficiency in design tools such as Figma, Adobe Creative Suite, or similar.
• Strong understanding of interaction design, visual design, design thinking, and UX principles.
• Excellent communication and presentation skills, with the ability to influence and work effectively across cross-functional teams.
• An outstanding portfolio showcasing sophisticated conceptual thinking, strong visual design, and process work including sketches, mood boards, and other preliminary design artifacts.
• Experience applying design principles to growth strategies, including email communications, marketing websites, and customer retention efforts.
• Strong strategic thinking and business acumen, with the ability to translate business objectives into impactful design solutions.

Responsibilities:

• Define and implement the UX strategy to align with Jiffy’s vision and business goals.
• Create and maintain a unified design language across all products and services to ensure a consistent and compelling brand presence.
• Lead the UX team in developing and executing high-quality, user-centered designs.
• Drive design innovation by creating and refining concepts, ensuring they meet user needs and business objectives.
• Mentor, manage, and support a growing team of designers, fostering their professional development and ensuring high performance.
• Work closely with product managers, engineers, and other stakeholders to integrate UX best practices into product development.
• Collaborate with the marketing and branding teams to drive brand awareness and enhance customer engagement through effective design solutions.
• Oversee user research and usability testing to gather insights and inform design decisions.
• Utilize data and feedback to continuously improve user experience and drive business growth.
• Develop and implement design processes and standards to ensure efficient and effective execution.
• Manage multiple design projects simultaneously, ensuring timely delivery and adherence to quality standards.