Solutions Architect (East and Central time zones)

Posted 2024-11-13

💎 Seniority level: Middle, 4+ years of experience in technical consulting, IT project management, or software implementation

📍 Location: United States, Canada, East, Central

💸 Salary: 120000 - 150000 USD per year

🔍 Industry: AI writing assistance

🏢 Company: Grammarly

⏳ Experience: 4+ years of experience in technical consulting, IT project management, or software implementation

🪄 Skills: Project ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Requirements:

4+ years of experience in technical consulting, IT project management, or software implementation.
2+ years of experience working with SSO’s such as Okta, OneLogin, or Entra.
Passionate about working with customers to deepen relationships and find solutions.
Works effectively with InfoSec IT and related teams.
Applies understanding of SaaS business models to identify and shape solutions.
Excellent communication skills.

Responsibilities:

Partner with the Customer Onboarding team to complete the technical portion of the onboarding process.
Help identify expansion opportunities and provide feedback to the Product team.
Build necessary tools and processes for Solutions Architecture and Customer Success teams.
Collaborate with peers to define new processes and standards for Solutions Architects.
Troubleshoot and resolve technical issues related to Grammarly apps in Mac and Windows environments.

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