Workplace Specialist

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Requirements:

• 2+ years of office management, workplace, or facilities experience with emphasis on improving employee experiences.
• Proficiency in Google Workspace and Slack; experience with other software like Envoy, Notion, or Adobe Creative Cloud is a plus.
• Exceptional verbal and written communication skills.
• Demonstrated ability to collaborate effectively across different functions and with stakeholders.
• Experience with external vendors on infrastructure or technical projects.
• Strong organizational skills and ability to prioritize multiple projects.
• Self-starter with personal initiative and strong follow-through.
• Hospitality-oriented with exceptional customer-service skills.

Responsibilities:

• Manage and oversee daily operations in the NYC office including janitorial services and maintenance.
• Partner with Sr. Manager for office improvements and furniture installs.
• Coordinate with internal teams for alignment on projects, especially Physical Security and IT.
• Build relationships with office vendors and building management.
• Ensure smooth handling of support tickets for local employees.
• Monitor office expenditure against budgets and authorize invoices.
• Educate employees on office policies and coordinate in-office events.
• Assist with ad-hoc administrative tasks for office employees and leadership.
• Oversee part-time workplace contractor assisting with office management.