Senior Manager of Product & Delivery Enablement

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Requirements:

• BA/BS degree in business, economics, or related field (Mathematics, Engineering, Finance, etc.) required [MBA highly desirable]
• Deep knowledge of the auto finance sector is required
• Prior SaaS customer success experience as a client director (or equivalent) is required.
• Prior SaaS product ownership experience is strongly preferred.
• Previous leadership and talent management/development experience preferred
• Significant experience/strength with MS Excel and/or large complex dynamic data sets required as well as working fluency with MS PowerPoint
• Experience with Tableau, other BI Tools, and SQL preferred
• Outstanding problem-solving, data analysis, and communication skills
• Thrives on tackling difficult problems in a dynamic and fast-paced environment

Responsibilities:

• Serve as a trusted advisor for auto finance clients, ensuring they are fully supported and informed about how to maximize our products for their business objectives.
• Lead training sessions to support customer onboarding to a new delivery platform, guiding clients through product features, capabilities, and best practices.
• Create and oversee product roadmaps that drive the development and evolution of our data products that address the unique requirements of the auto finance sector.
• Gather and prioritize client feedback on data needs, usability, and potential product enhancements, ensuring our auto finance clients' needs are represented within the product development process.
• Lead the creation and execution of go-to-market strategies, coordinating with sales, customer success, and marketing teams.
• Conduct market research and competitive analysis specific to auto finance to inform product decisions.