Client Services Manager
Company:Global Medical Virtual Assistants
Location:Philippines
Languages:English
Seniority level:Manager, At least three years
Experience:At least three years
Skills:
LeadershipProject ManagementData AnalysisProject CoordinationCross-functional Team LeadershipOperations ManagementGoMicrosoft ExcelMicrosoft OfficeMicrosoft Office SuiteMS OfficeCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingTeam management
Requirements:
A Degree in a medical or healthcare-related field is preferred. At least three years of Healthcare/Medical Management/Remote Management experience. Highly proficient in the English language (written and oral). Ability to perform under pressure and work alongside high-level professionals. Self-starter, highly motivated, and organized. At least one year of Training and Development experience is preferred. Proficiency with MS Office applications and Google Suite.
Responsibilities:
Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet required targets set by clients. Partnering with clients to create task lists for productivity and profitability. Working with clients to grow their businesses using Global Medical’s services. Managing the clients and their needs, anticipating growth, handling situations, and addressing high-level escalations.
