Client Services Manager

Posted 2024-11-12

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💎 Seniority level: Manager, At least three years

📍 Location: Philippines

🔍 Industry: Healthcare/Medical

🏢 Company: Global Medical Virtual Assistants

🗣️ Languages: English

⏳ Experience: At least three years

🪄 Skills: LeadershipProject ManagementData AnalysisProject CoordinationCross-functional Team LeadershipOperations ManagementData analysisGoCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingMicrosoft Office Suite

Requirements:

A Degree in a medical or healthcare-related field is preferred.
At least three years of Healthcare/Medical Management/Remote Management experience.
Highly proficient in the English language (written and oral).
Ability to perform under pressure and work alongside high-level professionals.
Self-starter, highly motivated, and organized.
At least one year of Training and Development experience is preferred.
Proficiency with MS Office applications and Google Suite.

Responsibilities:

Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet required targets set by clients.
Partnering with clients to create task lists for productivity and profitability.
Working with clients to grow their businesses using Global Medical’s services.
Managing the clients and their needs, anticipating growth, handling situations, and addressing high-level escalations.

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