Trainer Specialist

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Requirements:

• Proficiency in English (C1 level or higher) with exceptional communication and presentation skills.
• Strong background in customer support, training, or teaching.
• Passion for learning and ability to make complex topics clear and engaging.
• Detail-oriented and highly organized with project management skills.
• Strong problem-solving skills and adaptability in a fast-paced environment.
• Collaborative mindset to work well with stakeholders across departments.

Responsibilities:

• Develop and deliver comprehensive training programs to onboard and upskill team members and partners.
• Manage and update the knowledge base to ensure information is accurate and accessible.
• Collaborate with product, support, and compliance teams to translate updates into user-friendly training materials.
• Create support resources tailored to diverse audiences.
• Continuously improve training and knowledge materials through feedback and performance analysis.