Retention & Growth Manager DACH (f/m/d)

View full description

Requirements:

• 1-2 years of professional experience in sales, especially in E-Commerce or Online Marketing.
• Comfortable working in an innovative and fast-paced environment with constantly improving processes.
• Strong communication skills in both German and English, especially in B2B sales conversations.
• Curious, authentic, transparent, and cooperative nature.
• Empathetic approach in conflicts, while remaining factual and data-oriented.
• Strong focus on understanding customer needs.
• Excellent organizational and prioritization skills.
• Ability to work both in teams and independently.
• Proficient in MS Office products, particularly Excel.

Responsibilities:

• Conduct direct contract negotiations with existing customers while collaborating closely with account management.
• Position and present Awin's new products to demonstrate their value.
• Introduce the new Awin pricing structure to existing clients.
• Advise clients on their service needs and create tailored offers.
• Process and manage business RFPs from existing clients.
• Support conflict management and retention strategies by developing commercial solutions.
• Contribute to process optimization for better negotiation success.