Apply

Client Success Manager, Spanish

Posted 2024-11-10

View full description

💎 Seniority level: Manager, 2-4 years

🔍 Industry: Property management

🏢 Company: Breezeway

🗣️ Languages: Spanish, English

⏳ Experience: 2-4 years

Requirements:
  • 2-4 years experience in client success or account management.
  • Experience promoting SaaS solutions in a client success role.
  • Strong project management and prioritization methods.
  • Experience with CRM software and web-based tools.
  • Proven ability to effectively juggle multiple projects with competing priorities.
  • Experience in startups is a bonus.
  • Experience in the property management industry is a bonus.
  • Fluency in Spanish & English.
Responsibilities:
  • Ensure the client has the best understanding of our platform and technical capabilities.
  • Accelerate new user adoption through functional and conceptual instruction.
  • Maintain continuous engagement with clients to increase value and build confidence in the product.
  • Drive further adoption and identify upsell opportunities.
  • Identify business churn risks early and create action plans to circumvent them.
  • Develop strategies for engagement and success planning through data analysis and client feedback.
  • Represent the voice of the client internally for continuous improvement.
  • Apply a solution-oriented approach to meet client needs.
Apply

Related Articles

Remote Job Certifications and Courses to Boost Your Career

August 22, 2024

Insights into the evolving landscape of remote work in 2024 reveal the importance of certifications and continuous learning. This article breaks down emerging trends, sought-after certifications, and provides practical solutions for enhancing your employability and expertise. What skills will be essential for remote job seekers, and how can you navigate this dynamic market to secure your dream role?

How to Balance Work and Life While Working Remotely

August 19, 2024

Explore the challenges and strategies of maintaining work-life balance while working remotely. Learn about unique aspects of remote work, associated challenges, historical context, and effective strategies to separate work and personal life.

Weekly Digest: Remote Jobs News and Trends (August 11 - August 18, 2024)

August 18, 2024

Google is gearing up to expand its remote job listings, promising more opportunities across various departments and regions. Find out how this move can benefit job seekers and impact the market.

How to Onboard Remote Employees Successfully

August 16, 2024

Learn about the importance of pre-onboarding preparation for remote employees, including checklist creation, documentation, tools and equipment setup, communication plans, and feedback strategies. Discover how proactive pre-onboarding can enhance job performance, increase retention rates, and foster a sense of belonging from day one.

Remote Work Statistics and Insights for 2024

August 13, 2024

The article explores the current statistics for remote work in 2024, covering the percentage of the global workforce working remotely, growth trends, popular industries and job roles, geographic distribution of remote workers, demographic trends, work models comparison, job satisfaction, and productivity insights.