Sales Operations Manager

Posted 2024-11-10

💎 Seniority level: Manager, 3-5 years of Retail and e-commerce sales operations experience, 2-3 years of EDI management experience

📍 Location: Greater Chicagoland area

💸 Salary: 100000 - 150000 USD per year

🔍 Industry: Consumer Packaged Goods (CPG)

🏢 Company: Dropps

⏳ Experience: 3-5 years of Retail and e-commerce sales operations experience, 2-3 years of EDI management experience

🪄 Skills: LeadershipProject ManagementProject CoordinationProduct OperationsCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsCollaboration

Requirements:

Dedication to Dropps’ sustainability mission.
3-5 years of Retail and e-commerce sales operations experience.
2-3 years of EDI management experience, preferably TrueCommerce or SPS.
Working knowledge of Netsuite.
Ability to use common office equipment and communicate effectively.

Responsibilities:

Oversee EDI routing and order processing.
Onboard new trading partners to the EDI platform.
Drive customer onboarding from setup to product launch.
Provide operational support to retail and e-tailer sellers.
Manage customer service requests and sales orders.
Coordinate with sales, operations, and 3PL partners for onboarding.

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Sales Operations Manager

Requirements:

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