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Sales Operations Manager

Posted 3 months agoInactiveViewed

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💎 Seniority level: Manager, 3-5 years of Retail and e-commerce sales operations experience, 2-3 years of EDI management experience

📍 Location: Greater Chicagoland area

💸 Salary: 100000 - 150000 USD per year

🔍 Industry: Consumer Packaged Goods (CPG)

🏢 Company: Dropps

⏳ Experience: 3-5 years of Retail and e-commerce sales operations experience, 2-3 years of EDI management experience

🪄 Skills: LeadershipProject ManagementProject CoordinationProduct OperationsCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsCollaborationTroubleshooting

Requirements:
  • Dedication to Dropps’ sustainability mission.
  • 3-5 years of Retail and e-commerce sales operations experience.
  • 2-3 years of EDI management experience, preferably TrueCommerce or SPS.
  • Working knowledge of Netsuite.
  • Ability to use common office equipment and communicate effectively.
Responsibilities:
  • Oversee EDI routing and order processing.
  • Onboard new trading partners to the EDI platform.
  • Drive customer onboarding from setup to product launch.
  • Provide operational support to retail and e-tailer sellers.
  • Manage customer service requests and sales orders.
  • Coordinate with sales, operations, and 3PL partners for onboarding.
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