Data Management Specialist

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Requirements:

• Excellent in Excel, Word, and all Microsoft applications.
• Computer skills test will be required as part of the interview process.
• 1+ years’ experience using database software to manage customer information.
• 1+ years’ experience with data entry.
• Excellent attention to detail and focus to ensure data quality standards.
• Ability to understand and manage large datasets with accuracy and efficiency.
• Strong analytical and problem-solving skills.
• Strong professional verbal and written communication skills.

Responsibilities:

• Maintains customer confidentiality in accordance with established client policies and procedures.
• Responsible for daily order processing and enrollment support.
• Enrollment and unenrollment of connected devices including thermostats and EV Chargers.
• Coordinate with different departments to ensure all orders are being processed and fulfilled correctly.
• Maintain current and accurate information in all databases.
• Assist with weekly and monthly processes such as invoicing.
• Produce and process documents to and from the warehouse and office using Microsoft Excel and other applications.
• Monitor order fulfillment accuracy and address errors.
• Resolve problems by clarifying issues and implementing solutions.