US Global Solutions Manager

Posted 2024-11-09

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💎 Seniority level: Manager, 3-5 years

📍 Location: United States

💸 Salary: 75000 - 95000 USD per year

🔍 Industry: Content and language solutions

🏢 Company: Acolad

⏳ Experience: 3-5 years

🪄 Skills: LeadershipProject ManagementArtificial IntelligenceBusiness DevelopmentData AnalysisProduct ManagementProject CoordinationCross-functional Team LeadershipBusiness developmentData analysisGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationDocumentation

Requirements:

Bachelor's degree in a relevant field (e.g., engineering, computer science, business informatics) or equivalent qualification.
3-5 years of experience in leading solution, sales and field teams, and developing solution strategies.
Deep technological knowledge in localization (l10n) and passion for AI and client development.
Understanding of requirements and challenges in target markets, especially in localization, life sciences, and interpreting.
Excellent communication skills.
Demonstrated success in developing and implementing solutions that increase business value.
Project management skills and experience working with customers.
Willingness to travel.

Responsibilities:

Responsible for gathering inputs from sales, account management, operations, and clients to map out the characteristics of the capability, service, or product.
Analyze requirements, evaluate the feasibility of proposed solutions, facilitate Go/No-Go decisions about the evaluated solutions.
Coordinate development roadmaps with technology, global operations, and other teams to align on required capabilities.
Create and maintain project plans, ensuring resources, timelines, and milestones are clearly defined.
Support solution pilots by coordinating with clients and internal teams to test, gather feedback, and adjust the solution as needed.
Support pre-sales efforts by attending calls with clients and prospects in relation to the assigned services.
Track and monitor project progress using heat maps and progress trackers to address dependencies and bottlenecks.
Coordinate with Technical org to ensure that the assigned products are market-ready in all aspects.
Facilitate the transition of new services to Business as Usual (BAU) by collaborating with operations, marketing, and sales enablement.
Maintain documentation and reports, including solution canvases, KPIs, and pilot results.
Work with Sales Academy and Marketing to develop sales collateral and training materials.
Provide technical support in complex projects and responsible for customer demos, tests, and proof of concepts.

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