Support Technical Engineer

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Requirements:

• 3+ years of database development experience.
• 3+ years of application developer and/or DevOps experience.
• Ability to work with diverse teams across different timezones.
• Hands-on experience with MySQL table design, queries, indexing, and debugging.
• Strong communication skills for effective interaction.
• Strong logical and analytical thinking skills.
• Excellent attention to detail.
• Experience working with GIT versioning.
• Experience in Node.js is preferred.
• Understanding of Microservice architecture based on 12-Factor application development practices.
• A self-starter and practical problem solver.

Responsibilities:

• Provide data support within tight deadlines.
• Administer and maintain CI/CD pipelines.
• Support developers with query or DDL enhancements.
• Communicate project/task status with internal and management teams.
• Develop and assist with database queries for content releases.
• Document technical processes and share knowledge.
• Identify and improve workflow bottlenecks.
• Resolve technical issues and analyze root causes.
• Research new tools for process improvement.
• Collaborate with developers to establish best practices.