Sales Development Representative - French Speaking (Remote, Canada)

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Requirements:

• Fluent proficiency in French is required.
• College diploma/university degree required; equivalent military experience will be considered.
• Understanding of IT operations management solutions is a plus.
• Experience using CRM, specifically Salesforce.com, is preferred.
• High commitment to exceptional customer service and relationship building.
• Strong written and verbal communication skills.
• Strong problem-solving, organizational, and interpersonal skills.
• Ability to work individually and in a team environment.
• Self-motivated with the ability to work in a fast-paced and constantly changing environment.

Responsibilities:

• Qualify leads and prospects based on defined criteria.
• Profile assigned accounts and drive outbound prospecting to generate new business.
• Call senior IT management at Fortune 1000 for lead development.
• Conduct research using various tools to understand account’s business issues.
• Execute database and telemarketing programs for event attendance and product promotions.
• Educate prospects about Dynatrace enterprise solutions.
• Use Salesforce.com CRM to track activities.
• Attend weekly meetings and update team on progress.
• Work to meet defined metrics goals.
• Provide input to marketing based on feedback.