Sales Development Representative - French Speaking (Remote, Canada)

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Requirements:

• Fluent proficiency in French is required.
• Preferred college diploma or university degree.
• Equivalent military experience will be considered.
• Understanding of IT operations management solutions is a plus.
• Experience using a CRM, specifically Salesforce.com, preferred.
• Strong commitment to customer service and relationship building.
• Strong written and verbal communication skills.
• Strong problem-solving, organizational, and interpersonal skills.
• Ability to work individually and in a team environment.
• Self-motivated with ability to adapt to a fast-paced, changing environment.

Responsibilities:

• Qualify leads and prospects based on defined criteria.
• Profile assigned accounts and conduct outbound prospecting to generate new business.
• Call senior IT management at Fortune 1000 companies for lead development.
• Research accounts using tools like Google, LinkedIn, and Jigsaw.
• Develop understanding of account business issues and relevant information.
• Execute telemarketing programs to promote events and product awareness.
• Educate prospects about Dynatrace enterprise solutions.
• Use Salesforce.com to track activities.
• Attend weekly territory meetings and update team on progress.
• Work to meet defined metrics goals.
• Provide input to marketing on lead quality from programs.