Apply

Senior Technical Support Engineer

Posted 2 months agoViewed

View full description

💎 Seniority level: Senior

📍 Location: United States

🔍 Industry: Insurance Technology

🪄 Skills: PostgreSQLSQLData AnalysisPostgresCommunication SkillsAnalytical SkillsCollaboration

Requirements:
  • Enjoys working directly with customers.
  • Excels at problem solving on the fly.
  • Passionate about server upkeep and relational data analysis.
Responsibilities:
  • Responsible for helping BriteCore’s largest customers solve complex challenges to ensure their success with the Policy Administration System.
  • Play an impactful role in troubleshooting complex issues and delivering timely resolutions.
  • Maintain high levels of customer satisfaction.
Apply

Related Jobs

Apply

📍 United States

🔍 Secure collaboration and workflow automation

  • Strong technical background.
  • Experience managing support tickets via Zendesk.

  • Support our growing number of US Federal and Government customers.
  • Manage and resolve support tickets efficiently via Zendesk.
  • Provide top-tier technical support to ensure customer satisfaction.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentationTechnical support

Posted 2 months ago
Apply