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Senior Program Manager Culture & New Hire Experience

Posted 2024-11-08

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💎 Seniority level: Senior, Minimum of 7 years

📍 Location: Canada

🔍 Industry: Communications

⏳ Experience: Minimum of 7 years

🪄 Skills: LeadershipProject ManagementData AnalysisPeople ManagementProject CoordinationHR ManagementCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaboration

Requirements:
  • Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field.
  • Minimum of 7 years of experience in culture, employee engagement, or organizational development.
  • Significant experience leading programs in a remote-first global environment.
  • Proven experience in program management or organizational development.
  • Deep understanding of remote-first workforce challenges and opportunities.
  • Strong strategic thinking and program management skills.
  • Excellent communication and interpersonal skills.
  • Strong analytical skills for data-driven decision-making.
Responsibilities:
  • Build and deploy culture programs that unite and engage globally dispersed teams.
  • Be accountable for the new hire onboarding experience, scaling and regionalizing programs.
  • Serve as the custodian of Twilio’s values, ensuring consistency across employee experience.
  • Design cultural engagement programs tailored to a remote-first workforce.
  • Assess Twilio’s culture through feedback mechanisms and refine strategies accordingly.
  • Create narratives showcasing Twilio’s culture and collaborate on internal communications.
  • Partner with key culture carriers for cohesive culture programs.
  • Establish KPIs to measure program success and report to senior leadership.
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🔥 Senior Program Manager Culture & New Hire Experience
Posted 2024-11-08

📍 Canada

🧭 Full-Time

🔍 Communications technology

  • Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field.
  • Minimum of 7 years of experience in culture, employee engagement, or organizational development.
  • Significant experience leading programs in a remote-first global environment.
  • Proven experience in program management or organizational development.
  • Deep understanding of the challenges and opportunities of a remote-first workforce.
  • Strong strategic thinking and program management skills.
  • Excellent communication and interpersonal skills, with the ability to influence across all levels.
  • Strong analytical skills for data-driven decision-making.

  • Build and deploy culture programs that unite and engage our globally dispersed teams.
  • Be accountable for the New Hire onboarding experience, including scaling and regionalizing our onboarding and buddy programs.
  • Serve as the custodian of the Twilio Magic values and ensure they are consistently communicated and embedded in the employee experience.
  • Design programs that enhance cultural engagement across time zones and work environments.
  • Regularly assess Twilio’s culture through surveys and feedback to refine culture strategies.
  • Create narratives that highlight Twilio’s culture and collaborate with internal communications teams.
  • Partner with key culture carriers to ensure cohesiveness among culture programs.
  • Establish KPIs to measure culture program effectiveness and report to senior leadership.

LeadershipProject ManagementData AnalysisProduct ManagementProject CoordinationCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-08
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