Channel Partner Manager

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Requirements:

• Expertise in managing high-stakes partnerships and optimizing for lead quality and customer satisfaction.
• Strong background in channel management, ideally in high-growth industries.
• Successful management of multi-channel acquisition efforts including paid, affiliate, and local listings.
• Data-driven mindset with proficiency in tools like Excel and SQL.
• Experience with process automation using tools like Zapier to increase efficiency.
• Ability to work collaboratively within teams and contribute to daily operations.

Responsibilities:

• Manage lead acquisition efforts across various digital platforms, focusing on optimizing channel performance.
• Lead partnership customer success teams to foster client satisfaction and engagement.
• Manage ratings and review platforms to strengthen brand reputation and respond to customer feedback.
• Oversee pro acquisition management activities to ensure a steady flow of new pro signups.
• Utilize tools like Retool and Zapier to streamline workflows and increase operational efficiency.
• Develop and enhance referral programs to boost customer acquisition.
• Collaborate with product, sales, engineering, and customer service teams to align strategies with business objectives.
• Evaluate and test new acquisition channels to discover opportunities that deliver positive ROI.