Junior Cloud Administrator

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Requirements:

• Minimum of 2 years’ experience in client-facing customer support with technical problem troubleshooting.
• Significant experience with Microsoft SQL Server and T-SQL, including stored procedures.
• Understanding or experience in relational and OLAP style databases; knowledge of transactional, no-sql, and analytical database principles.
• Familiarity with SQL Server (2016+), MongoDB (3.x – 5.x), and cloud technologies like BigQuery, CloudSQL.
• Proficient in one or more ETL tools or experience developing ETL components.
• Understanding of data pipelines with multi-step transformations.
• Exposure to GCP toolset including Big Query and Airflow/Composer a plus.
• Willingness to work both weekend days.

Responsibilities:

• Like to solve complex problems and troubleshoot issues quickly.
• Pride yourself in giving superior support to customers, and carefully monitoring processing of data through software and database platforms.
• Evaluate new issues based on past experience, escalat them when appropriate.
• Configure database monitoring utilities to minimize false alarms.
• Monitor Production Workflows and take corrective actions for errors.
• Perform User Assurance Testing and application testing.
• Communicate with customers via phone and email.
• Track and follow up on tasks/issues with attention to detail.