Fire & Security Service Engineer - Ref65108

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Requirements:

• Technical background in the electrical/electronic industry.
• Good all-round knowledge of Fire and Security Systems.
• Front-line customer contact experience preferred.
• Excellent organizational skills.
• Professional and presentable demeanor.
• Ability to deliver exceptional customer service.
• ACE – Attitude, Commitment & Effort as key to progression.

Responsibilities:

• Maintain Fire and Security Systems in your assigned area.
• Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
• Plan and respond to routine and reactive call visits in your area.
• Maintain effective communication with customers when planning site visits.
• Maintain your stock levels with support from the Stores team.
• Attend training sessions as and when required.
• Attend Engineering team meetings as and when required.
• Identify any personal training and development needs to help you provide the best possible customer service.