Head of Client Success & Deployments, UK & ROW

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Requirements:

• Experience in global planning and logistics within technology or beverage dispensing industries.
• Minimum 8 years of experience in relevant sectors.
• Exceptional numeracy and communication skills, confident in meetings.
• Comprehensive understanding of the sales cycle including lead generation and negotiation.
• Excellent understanding of technology systems.
• Ability to manage projects and budgets effectively.
• Capability to work autonomously and take responsibility.
• Active in seeking new solutions for commercial development.
• Ability to handle high-pressure environments.

Responsibilities:

• Build and manage the regional implementation team.
• Plan logistics and installations for smooth delivery of services.
• Oversee maintenance schedules and ensure quality equipment for clients.
• Lead event/operations team by utilizing team priorities and metrics.
• Create team strategies for future events.
• Manage operational budgets for profitable deployments.
• Maintain relationships with clients and partners for retention and upselling.
• Ensure compliance with safety and accreditation requirements.
• Collaborate with design, build, and tech teams for successful implementations.
• Support supplier relationships and monitor sales.