Solutions Engineer, Media & Entertainment

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Requirements:

• 5+ years experience in a high tech sales/solutions engineering or systems/network engineering role.
• Ability to conduct technical conversations with prospects ranging from staff-level engineers and architects to senior executives.
• Strong verbal and written communication skills.
• Experience managing Cisco/Juniper routers and Linux servers.
• Strong understanding of network and application protocols (e.g. DNS, BGP, Netflow, TCP/IP, HTTP, SNMP).
• Programming proficiency in a scripting language.
• Understanding of DDoS attacks and basic mitigation methods.
• Willingness to travel as needed.

Responsibilities:

• Manage all technical aspects of the sales process including product demonstration, proof of concept, customer onboarding, and feature requests.
• Respond to RFIs, RFPs, and RFQs.
• Assist marketing in identifying opportunities to expand product marketing collateral to help close sales opportunities.
• Listen to customer requirements to channel product feedback to the product management organization.
• Work with Customer Success for post-sales engineering check-ins to improve customer success rates.
• Collaborate with account teams to meet booking objectives and attend trade shows.