Vice President, Revenue Operations

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Requirements:

• 10+ years of experience in Revenue Operations, Sales Operations, or a related field.
• At least 5 years in a leadership role with proven success in scaling revenue operations in high-growth tech environments.
• Expertise in optimizing CRM systems (Salesforce, HubSpot, etc.) and marketing automation tools.
• Experience in SaaS or recurring revenue business models with a deep understanding of unique challenges.
• Familiarity with mergers and acquisitions, particularly in integrating revenue operations post-acquisition.
• Strong background in data analysis, forecasting, and strategic planning.
• Exceptional leadership and team-building skills with the ability to inspire cross-functional teams.
• Deep understanding of sales, marketing, customer support, and customer success functions.
• Excellent communication and stakeholder management skills.
• Experience in developing revenue operations strategies from scratch in fast-paced environments.
• Ability to operate at an executive level as well as manage day-to-day operations.

Responsibilities:

• Develop and execute a comprehensive Revenue Operations strategy focused on data integrity, transformation, and cross-departmental alignment.
• Optimize and refine lead-to-cash processes ensuring accuracy, efficiency, and clarity of data flow.
• Evaluate and implement revenue-related tools and technology to drive efficiency and enable real-time reporting.
• Develop frameworks for tracking and reporting on revenue performance and provide actionable insights.
• Collaborate with Finance and executive leaders on data-driven revenue forecasts and growth scenarios.
• Build and mentor a data-focused Revenue Operations team to drive data integrity and strategic analysis.
• Act as a central point of coordination for Sales, Marketing, Support, Customer Success, and Finance.
• Define KPIs across revenue-impacting functions and create dashboards for performance monitoring.
• Design a comprehensive customer journey mapping strategy to enhance customer satisfaction and retention.
• Develop and lead the AI and automation strategy for revenue operations.
• Create a training and enablement strategy for cross-functional teams and ensure compliance with standards.