Bilingual Outbound Sales Agent

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Requirements:

• Bilingual in both French/English with strong verbal, written, and oral communication skills.
• Customer service oriented and able to function well in a team.
• Flexibility and comfort with technology are necessary.
• A strong desire to become a leader in the industry.
• Sales experience and customer service skills are advantageous.

Responsibilities:

• Support customers in navigating product options and selecting the right items.
• Interact with customers through video chat, simulating in-store sales to boost conversion rates.
• Utilize the Optimy Tool to monitor website traffic and engage potential customers.
• Provide a strong pre-sale engagement by identifying customer needs.
• Meet or exceed set sales KPI metrics.