Account Manager - CRM/TiV (Automotive SaaS)

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Requirements:

• 3-5 years demonstrated experience training/supporting software and services directly to Automotive Dealers.
• Collaborative in nature, able to fit into a fast-paced environment.
• Effectively prioritize and execute tasks in high-pressure situations.
• Professional communication skills over phone and in person.
• Strong interpersonal skills, including conflict resolution.
• Ability to consult cross-functionally with other departments.
• Strong computer skills, proficiency in Microsoft Office Suite.
• Willingness to travel up to 80%.

Responsibilities:

• Travel within assigned territory or conduct online meetings with prospects and current customers.
• Maintain activity level of phone calls, emails, and scheduled meetings with GM’s or Principles in dealership.
• Track all activity in our Car Force database.
• Work with the dealership to generate revenue by integrating products into dealer culture.
• Collaborate with GM or Decision Maker and Support team for growth planning.
• Conduct ongoing training, usage reporting, and feature updates.
• Maintain dealership files and product checklists.
• Post visit info and notes on LinkedIn.