Content Moderator (Chinese Speaker)

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Requirements:

• Fluency in Chinese (native or equivalent) with strong verbal and written communication skills in English.
• Experience in content moderation, digital community management, or a related field is preferred.
• Excellent attention to detail with the capability to make sound decisions quickly.
• Understanding of social media platforms and current trends in digital content is a plus.
• Ability to handle sensitive issues with discretion and professionalism.
• Proficient in using moderation tools and knowledgeable about online safety practices.
• Willingness to work flexible hours, including weekends and holidays if necessary.

Responsibilities:

• Thoroughly evaluate user-generated content, including text, images, and videos, for compliance with community standards and guidelines.
• Identify and take action on inappropriate, harmful, or misleading content according to established policies.
• Provide constructive feedback to users when necessary and escalate serious issues to management appropriately.
• Monitor user interactions to spot trends and recurring issues that may impact community engagement.
• Collaborate closely with fellow moderators to ensure consistent application of content standards across all platforms.
• Stay informed of current platform policies and best practices within the content moderation field.
• Participate in team meetings and training sessions to enhance overall moderation strategies and effectiveness.